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  1. Nadia Rehman25 Aug 2026 07:00 UTC

    Could you set the PTR record for 198.51.100.24 to mail.kestrel.example? Forward DNS already points at the same address.

  2. Offerhost Support26 Aug 2026 05:00 UTC

    Forward record checked out, so the PTR is set and propagating. It should be visible within 15 minutes. You can also change rDNS yourself from Servers → kestrel-web-01 → Network.